All your business messengers + AI assistant in one app
DEMO demo.botfay.comSee Botfay One in action
What is Botfay?
Botfay is an app that brings all your business messengers into one place: WhatsApp, Telegram, Telegram bots, Instagram Direct, Facebook Messenger and website chat. Every customer conversation is in one interface, even if you have several WhatsApp or Telegram accounts and staff accounts.
With one tap you connect an AI that answers customers for you. The AI manager advises, answers questions, helps with choices and keeps the conversation going 24/7 across every connected chat — while you rest, sleep or are busy with other things.
Botfay covers three business needs: all messengers in one app, automatic AI replies to customers, and automation of communication and sales. It is a ready AI assistant for business that takes the routine off managers, operators and consultants.
Frequently asked questions
How does the AI answer customers in messengers?
You connect your WhatsApp, Telegram and Instagram accounts to Botfay, train the AI on information about your business, and it starts answering customers automatically across every chat.
Can I connect several WhatsApp and Telegram accounts?
Yes. Botfay unites several WhatsApp accounts, personal Telegram accounts, Telegram bots and your staff's accounts in one app.
Does the AI fully replace a manager?
The AI handles typical questions, consultations and requests, and passes complex conversations to a manager. You decide what the AI does on its own and what needs a human.
Which messengers does Botfay work in?
WhatsApp, Telegram (personal chats and bots), Instagram Direct, Facebook Messenger and website chat — all in one interface.
Which businesses is Botfay for?
Botfay is used by pharmacies, online stores, dental clinics, real-estate agencies, auto-service centres and service companies to automate communication with customers and sales.
How can I try it?
Open the demo — demo.botfay.com — and see how the AI answers customers across every connected chat.