BOTFAY

AI EMPLOYEE FUNCTIONALITY — TIER 3

AI EMPLOYEE WITH PAYMENT FUNCTIONALITY

Meet this digital employee in the chat below — it has Tier 3 digital-employee functionality. Chat with it, it's set up as a consultant for our company BOTFAY.com.

🤖 TIER 3 AI EMPLOYEE WITH PAYMENT FUNCTION

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🤖 Booking & client-management assistant

1📝 Understands customers' text messages
2🎙 Recognizes and processes voice messages
3🧠 Handles typos, abbreviations and imprecise wording correctly
4🌍 Automatically detects the customer's language
5📊 Saves customer data to Google Sheets or a CRM
6🏢 Remembers 1 page of general information about your company
7🛍 Remembers information about 3 products or services
8📍 Remembers the office/salon address and sends the location on request
9💬 Works in one chosen messenger
10🔔 Sends you a Telegram notification when it's chatting with a customer (customer contact + message text)
11🧩 Remembers the dialogue context and conversation logic
12👩‍💼➡️👨‍💼 Transfers the conversation to you or another team member on the customer's request
13🔄 Updates customer data on repeat contact

🔹 Tier 2 AI Assistant

Booking and client-management assistant

(no payment processing)

14📦 Remembers information about up to 10 services / specialists
15🖼 Understands screenshots the customer sends and interprets what's written in them
16🗓 Handles online booking for procedures / consultations / specialist appointments
17📅 Shows a calendar of available time slots
18👥 Shows available specialists / staff
19✅ Checks date and time availability before booking
20⏱ Works with different service durations
21🔗 Integrates with Google Calendar or a schedule spreadsheet
22🚫 Protects against double bookings
23✔️ Automatically confirms the booking to the customer
24📩 Sends the customer their booking details (date, time, specialist, service)
25⏰ Sends customers a reminder before their appointment
26🔁 Lets the customer cancel or reschedule
27🔄 Updates information about calendar changes
28🏷 Sorts customers by status (new / booked / returning / VIP / no-show)
29📲 Sends you or your admin a Telegram (or other) notification about new bookings and changes
30💬 Works across three messengers (Telegram, Instagram, or others by agreement)

🔹 Tier 3 AI Assistant

Full AI manager with bookings and payments

🔧 Functionality

31💳 Payment system connection
32🧮 Automatic calculation of service cost
33🧾 Generates an invoice for the customer
34🔗 Sends the customer a payment link
35🔄 Confirms payment status in real time
36💰 Verifies that payment has been received
37✅ Automatically informs the customer of a successful payment
38📋 Logs payment information in Google Sheets or a CRM
39🔗 Links the payment to a specific booking / consultation
40🔄 Changes customer status after payment (paid / pending / cancelled)
41✔️ Automatically confirms the booking after payment
42📲 Sends the admin a payment notification
43🧾 Creates and forwards the service request
44📤 Passes customer data to the specialist
45📚 Stores the customer's full history (conversations, bookings, payments)
46🔁 Handles returning customers and repeat payments
47🌐 Connects to 5 communication channels

What people say

“Artificial intelligence software that imitates an interactive human conversation using key, pre-calculated user phrases, whether spoken or written.”

Andriy HarpunTester

“A chatbot is artificial intelligence software that imitates an interactive human conversation using key, pre-calculated user phrases and audio or text signals.”

Liza BarylovaShop owner

“Artificial intelligence that imitates an interactive human conversation using key, pre-calculated user phrases, whether spoken or written.”

Denys LahnoWeb developer

“Chatbots are used to perform specific tasks (for example, getting reference information, doing calculations) or just for fun.”

Nina MurakhaHR

“Chatbots are used to perform specific tasks (for example, getting reference information, doing”

Yevhen BuriakMarketer

“It imitates an interactive human conversation using key”

Maryna ZhadkoMarketer

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