What AI for Instagram is
AI for Instagram is artificial intelligence connected to the Instagram Direct of your business account. It answers incoming messages, replies to questions about products and services and helps the customer make a choice.
How it works
Connect Instagram → train the AI on your products and services → set the rules → the AI answers in Direct
What the AI can do in Instagram Direct
- answer questions about availability, price and delivery
- advise on products and services
- take requests and orders
- reply instantly and around the clock
- pass the conversation to a manager when needed
Instagram, WhatsApp and Telegram — in one place
Customers write in different messengers. Botfay brings Instagram Direct together with WhatsApp, Telegram and website chat, so you handle all messaging in one app with one AI assistant.
Which businesses it suits
Online stores, beauty, services, local business — anywhere Instagram brings customers and Direct is full of repetitive questions.