What AI for WhatsApp is
AI for WhatsApp is artificial intelligence connected to your business WhatsApp account. It reads incoming messages, understands customer questions and answers them based on information about your business.
Unlike a plain auto-responder, the AI doesn't send the same phrase every time — it analyses the question and forms an answer according to your rules.
How to connect AI to WhatsApp
Connect your WhatsApp account → train the AI on your business → set the rules → the AI starts answering customers
Botfay brings WhatsApp together with your other messengers in one app, so all conversations and all accounts are visible in one interface.
What the AI can do on WhatsApp
- answer questions about products, services, prices and terms
- advise customers and help them choose
- take requests and book appointments
- reply instantly and work 24/7
- hand complex conversations to a manager
- keep the context of the conversation
Several WhatsApp accounts in one app
If you have several WhatsApp numbers — for different managers, departments or lines of business — Botfay unites them in one system. The AI works across all accounts at once, and you see every message in one place.
Which businesses it suits
Pharmacies, online stores, dental clinics, real-estate agencies, auto-service centres, service and consulting companies — anywhere customers write on WhatsApp and speed of reply matters.