What AI for Telegram is
AI for Telegram is artificial intelligence that answers customers in your personal Telegram accounts and in chatbots. It understands questions and forms answers based on information about your business.
How it works
Connect your Telegram accounts and bots → train the AI → set the rules → the AI answers customers in every chat
Botfay brings Telegram together with WhatsApp, Instagram and website chat — all conversations in one app, one AI assistant.
What the AI can do in Telegram
- answer customer questions in personal chats and bots
- advise, help with choices and take requests
- work instantly and 24/7
- keep the conversation context
- hand the conversation to a manager when needed
Personal accounts and Telegram bots — together
In Telegram, businesses often use both personal accounts and bots. Botfay connects both: several personal Telegram accounts, staff accounts and Telegram bots all run under one AI.
Which businesses it suits
Online stores, services, service companies, info-business, agencies — anywhere Telegram is the main channel for talking to customers.